The advent of Uber brought many revolutionary changes to the taxi industry. Businesses quickly shifted to online platforms, users started booking taxis through the app, and various individual drivers registered themselves and started earning. Uber has truly disrupted the conventional taxi businesses and paved the way for a modern and advanced business model. In this blog, we will cover how you can use a similar app to Uber, technically known as “Uber Clone” to transform the taxi businesses in your region.
Remember, if you are aiming to ‘transform’ the industry, you must also know how the modern-day taxi apps work and they are impacting the current economy. Such a broad view of the taxi apps will help you build a clever platform that people will love as much as they do Uber.
So, are you ready to transform the taxi industry with your innovatively designed app? Then, let’s get started.
Impact of Uber-like Taxi Apps
Apps like Uber are like a digital middleman that bridges the gap between riders who want to travel from point A to B and the drivers. Moreover, with a compound annual growth rate (CAGR) of 10.7%, the global market for online taxi services will reach $38.54 billion in 2023.
By 2027, the global ride-hailing and taxi industry will see an anticipated total of 1.45 billion customers, causing user penetration to increase from 17.4% to 18.3%.
Undeniably, the number of customers using ride-hailing apps is increasing. Several reasons contribute to this rise, including the digital platform’s convenience and cost-effectiveness.
On top of the riding users, many taxi businesses have also launched their own ride-hailing mobile apps that have similar functions and features to the original Uber.
Several taxi businesses struggled to survive in the market because they were unable to change with the uprearing modern technology. Thus, causing a huge drop in the traditional taxi sales figures.
The bottom line is that businesses must turn to developing taxi apps as people are forgetting the conventional ways of traveling in taxis. It is high time for every taxi business wanting to transform the industry to get an Uber-like mobile app.
How Does Uber Clone App Work
There are three key things users need to book a taxi online using the taxi app – a smartphone, a taxi booking app, and an internet connection.
After installing the mobile app on their smartphones, they must sign-up and create an account using their phone number, email, or social media.
Once all the information required is provided, users can start booking the taxi service they want.
To book a ride, they need to choose the vehicle they want, enter the pick-up and drop-off location, and select the preferred payment method.
Ride request is immediately sent to all the nearby taxi drivers driving the selected taxi type. Once they accept the request, the taxi and the driver’s details are displayed on the user’s app.
Upon completion of the ride, an invoice is generated automatically, and the money is debited from the in-app wallet or credit card. In the case of cash payment, the user is asked to pay the driver.
In the end, the user and the driver can both rate each other based on their experience.
In brief, the workflow of the Uber-like apps is simple. It is cleverly designed to enable users of all ages to book the ride conveniently.
Upswing the Taxi Industry with Your App like Uber
Let’s look at some strategies you can use to transform the entire taxi industry in the region. Employing these strategies, you can promptly become a successful taxi business like Uber.
Provide frictionless payment systems
After every trip, the fare will be automatically calculated by the system depending on your pick-up & drop-off locations. Users can choose one of the many payment options available.
Thus, by offering multiple online payment options like credit cards or in-app wallets, you can provide users with the benefit of cashless transactions. Also, offering cash payments also allows users to book taxis even if they have only cash.
On the flip side, because the fares will be paid online, automatically, the driver won’t have to worry about the passengers leaving without paying them.
Rating systems to improve business
Integrating the feedback system in the Uber Clone app enables businesses to improve their services. At the end of every trip, the option to provide ratings & reviews appears on both the driver’s and the rider’s application.
Using the user’s reviews & ratings, app admins can remove drivers who offer poor services. This will not only help businesses to retain good drivers in the system but also encourage them to maintain high-quality service delivery.
Using cutting-edge features
By offering cutting-edge features and functions on your taxi booking app, you will be able to bring a lot of profits to your business.
Users will love using your mobile application and in turn, book more and more trips. However, the key is that you integrate modern features such as live tracking, OTP verification, in-app calling, emergency contacts, login with biometric authentication, etc.
Design the UI/UX of the application so that it appeals to the tech-savvy generation and enables them to make impulsive taxi bookings using your app.
Ride-hailing and sharing apps like Uber are always changing to meet users’ needs.
Taxi businesses are not only limited to integrating top-grade features. They are also adding a range of various services too.
The most common example of a taxi app offering multiple other services is Gojek. The app offers taxi and moto ride booking along with food delivery, package delivery, on-demand healthcare services, etc.
Well, such a broad expansion has helped taxi apps widen their revenue streams and gather a more valuable customer base.
So, if you want to transform the taxi business in your region, opt for a Uber Clone app. And, if you want to disrupt the entire on-demand economy, go for a multi-service app!
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