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11 Softphone Apps That Will Change the Way You Communicate on Your iPhone

softphone apps for iphone

In today’s rapidly advancing digital age, communication has become an integral part of our lives. The widespread use of mobile phones for both personal and business communication has led to a surge in the popularity of top softphone apps. These apps are an affordable and flexible alternative to traditional phone lines suited for businesses of all sizes.

iPhone softphone apps in particular have emerged as a go-to solution for many people. As of 2023, the number of active iPhone users worldwide has surpassed 1.5 billion. If you’re an iPhone user, then you’re in luck as the App Store offers a wide range of iOS softphone apps to choose from. Whether you’re conducting business calls or keeping in touch with family and friends, a reliable softphone app can make all the difference. They can help you avoid long-distance fees, enable you to make international calls, and offer advanced features like video conferencing. In this article, we will explore the top 10 softphone apps for iPhone that are revolutionizing communication on the go. 

Softphones and iPhones

Softphones are incredibly useful with iPhones due to the compatibility of VoIP technology with the Apple ecosystem. Many softphone apps are designed specifically for the iOS operating system and provide a seamless user experience.

Softphone apps for iPhone offer a wide range of features that are ideal for both personal and business communication needs. They allow you to make and receive calls over the Internet using your iPhone, providing a more affordable and flexible alternative to traditional phone lines. This can be especially useful for international calls, as softphones can help you avoid long-distance fees.

Moreover, softphone apps for iPhone offer advanced features like video conferencing, instant messaging, call recording, and call transferring. These features can be beneficial for businesses, as they enable remote teams to communicate and collaborate effectively.

Top softphone apps for iPhone

Fortunately, there are several high-quality softphone app providers on the market, each with its unique set of strengths and features that can enhance your communication capabilities. We have put together some of the finest softphone apps for iPhones and what they excel at. By exploring their features and benefits, you can make an informed decision and choose the provider that best suits your business needs.

#1. Tragofone

Tragofone is a highly flexible and cost-effective softphone app that offers a comprehensive set of features to help businesses communicate more effectively. The app’s agility and scalability make it an all-in-one solution that can adapt to the changing communication needs of any business, regardless of size. Tragofone’s advanced call-handling features, video conferencing, team messaging, file sharing, white labeling, auto-provisioning, and pop-up notifications make it a popular choice among businesses looking for a reliable, feature-rich softphone app.

Features:

  • Easy setup and deployment with no complicated hardware required
  • HD voice and video calling, messaging, and conferencing
  • An auto-provisioning feature that allows for quick and easy setup for large numbers of users
  • White labeling option for businesses to customize the app with their branding
  • Push notifications for real-time communication and alerts
  • Compatible with a wide range of devices and operating systems
  • Offers virtual phone numbers for more efficient business communication

Advantages:

  • Saves businesses money by reducing hardware and maintenance costs
  • Provides flexibility for remote workers with easy access to communication tools
  • Allows for scalable communication solutions as businesses grow
  • Offers cost-effective long-distance and international calling options
  • Auto-provisioning feature saves time and effort in setting up the app for large numbers of users
  • White labeling helps businesses maintain brand consistency and professionalism
  • Push notifications ensure real-time communication and prompt response times

#2. RingCentral Office

RingCentral Office offers a range of features that include video conferencing, team messaging, and file sharing. The app’s advanced features make it an ideal option for businesses that require a more robust communication solution. RingCentral Office also offers integrations with popular third-party applications, making it a versatile softphone app that can integrate seamlessly with a range of other tools.

Features:

  • HD audio and video conferencing with up to 500 participants
  • Unlimited calling and texting across the US and Canada
  • Integrations with popular business tools like Microsoft Office and Salesforce
  • Customizable call routing and answering rules
  • Built-in team messaging and collaboration tools
  • Mobile app with push notifications and call handoff between devices

Advantages:

  • Offers a complete business communication solution with a range of features
  • Reduces communication costs by combining multiple communication tools into one app
  • Integrations with popular business tools streamline workflows
  • Customizable call routing and answering rules ensure that calls are directed to the right person or department
  • Built-in team messaging and collaboration tools improve team productivity
  • Mobile app with push notifications and call handoff provides flexibility and ensures that important calls are not missed

#3. 8×8 Softphone App

The 8×8 Softphone App is known for its fast and easy setup process. It is an ideal option for businesses that need to get up and running quickly. The app’s user-friendly interface and easy-to-use features make it a popular choice among businesses that require a reliable, user-friendly softphone app.

Features:

  • HD audio and video conferencing with screen sharing
  • Call recording and call quality reporting
  • Instant messaging and presence management
  • Integration with popular business tools like Microsoft Teams and Salesforce
  • Customizable call routing and forwarding options
  • Mobile app with push notifications and call handoff between devices
  • Auto-attendant and interactive voice response (IVR) capabilities

Advantages:

  • A fast and easy setup process enables businesses to start using the app quickly
  • Integration with popular business tools streamlines workflows
  • Customizable call routing and forwarding options ensure that calls are directed to the right person or department
  • Mobile app with push notifications and call handoff provides flexibility and ensures that important calls are not missed
  • Call recording and quality reporting help businesses to monitor and improve their communication processes
  • Instant messaging and presence management enable real-time collaboration between team members
  • Auto-attendant and IVR capabilities allow businesses to automate call handling and provide a professional image

#4. Counterpath Bria Teams

Counterpath Bria Teams is considered the most affordable option for businesses. It offers a range of features at an affordable price point, making it an excellent choice for businesses looking for a budget-friendly softphone app. The app’s customizable interface and advanced features, such as video conferencing and screen sharing, make it an ideal option for businesses of all sizes.

Features:

  • HD voice and video calling
  • Instant messaging and presence management
  • Call recording and transfer
  • Integration with third-party apps like Outlook and Google Contacts
  • Multi-line support for up to 25 accounts
  • White-labeling and customization options
  • Auto-provisioning and centralized management

Advantages:

  • Affordability makes it a great choice for small businesses and startups
  • Multi-line support allows employees to manage multiple accounts from one app
  • Integration with third-party apps streamlines workflows and saves time
  • Call recording and transfer enable businesses to keep track of important conversations and ensure that calls are handled appropriately
  • White-labeling and customization options allow businesses to brand the app to their liking and create a professional image
  • Auto-provisioning and centralized management make it easy to deploy and manage the app across multiple devices and users
  • HD voice and video calls provide a high-quality communication experience

#5. ZoiPer 5 PRO

ZoiPer 5 PRO is known for its encryption and security features. It is an ideal option for businesses that prioritize security in their communication needs. The app’s advanced security features, such as end-to-end encryption, make it a popular choice among businesses that require a high level of security in their communication tools.

Features:

  • SIP and IAX support
  • Encrypted voice and video calling
  • Secure communication with TLS and SRTP
  • Integration with popular CRM systems
  • Multi-language support
  • Push notifications
  • White-labeling and branding options

Advantages:

  • A high level of security and encryption ensures that communication is kept confidential and protected from hackers
  • SIP and IAX support enables users to connect with a wide range of VoIP providers
  • Integration with popular CRM systems allows businesses to streamline workflows and manage customer interactions more efficiently
  • Multi-language support makes it easy for users from different regions to use the app
  • Push notifications ensure that users never miss an important call or message
  • White-labeling and branding options allow businesses to customize the app with their own logos and colors
  • Encrypted voice and video calling provides a secure communication experience for businesses that deal with sensitive information

#6. GoToConnect

GoToConnect is known for its integrations and plug-ins. The app seamlessly integrates with several other popular apps, making it an ideal option for businesses that rely on multiple tools for their communication needs. GoToConnect’s advanced features, such as video conferencing and team messaging, make it a versatile softphone app that can adapt to the communication needs of any business.

Features:

  • Support for multiple devices and platforms
  • Customizable call routing and voicemail settings
  • Integration with popular CRM and helpdesk software
  • Video conferencing and screen-sharing capabilities
  • Call recording and monitoring
  • Voicemail transcription
  • Advanced call analytics and reporting

Advantages:

  • Extensive integration options and plug-ins enable businesses to customize the app to meet their specific needs and workflows
  • Support for multiple devices and platforms allows users to stay connected and productive on the go
  • Customizable call routing and voicemail settings enable businesses to manage their communication more efficiently
  • Video conferencing and screen-sharing capabilities make it easy for teams to collaborate and work together, even if they are not in the same location
  • Voicemail transcription saves time and enables users to quickly read and respond to important messages
  • Call recording and monitoring can be useful for businesses that need to keep track of customer interactions and improve their customer service
  • Advanced call analytics and reporting provide valuable insights into call volumes, call quality, and other metrics that can help businesses make data-driven decisions

#7. Cisco Jabber

Cisco Jabber is an ideal option for large businesses that require a comprehensive set of features. It offers video conferencing, instant messaging, and voice calling in a single platform, making it a reliable and versatile softphone app. The app’s advanced features, such as screen sharing and file sharing, make it an ideal option for businesses looking for a more robust communication solution.

Features:

  • Instant messaging, voice, video, and desktop sharing capabilities
  • Integration with Microsoft Office, Cisco Webex, and other collaboration tools
  • Customizable interface and presence status
  • Support for various devices, including desktop and mobile

Advantages:

  • Enhanced collaboration and communication among team members
  • Improved productivity with easy access to various tools and information
  • Secure communication with end-to-end encryption and compliance with industry standards
  • Centralized administration and management for IT teams

#8. Line2 

Line2 is considered the best value for money. It offers a range of features at an affordable price point, making it an ideal option for small businesses. The app’s user-friendly interface and easy-to-use features make it a popular choice among small businesses that require a reliable, cost-effective softphone app.

Features:

  • Dedicated business phone number with the ability to send and receive SMS and MMS messages
  • Voicemail transcription and call-forwarding capabilities
  • Integration with various platforms, including Slack and Salesforce
  • Customizable call handling and forwarding rules

Advantages:

  • Separation of business and personal calls on a single mobile device
  • Improved professionalism with a dedicated business number and voicemail
  • Increased accessibility with call forwarding and routing options
  • Cost-effective solution for small businesses and entrepreneurs

#9. Acrobits Cloud Softphone

Acrobits Cloud Softphone is known for its scalability and customization options. It is an ideal option for businesses that require a tailored solution to their communication needs. The app’s advanced features, such as video conferencing and team messaging, make it a popular choice among businesses looking for a more customizable softphone app.

Features:

  • Support for multiple SIP accounts and providers
  • Integration with third-party services like Google Contacts and Apple Address Book
  • Advanced call routing, conferencing, and transfer options
  • Highly customizable with white labeling, branding, and custom layouts
  • Auto-provisioning for easy deployment and management

Advantages:

  • Increased mobility and flexibility with a softphone app that can be used anywhere with an internet connection
  • Reduced costs with the ability to use VoIP technology to make and receive calls over the internet
  • Improved productivity with advanced features like call routing and conferencing
  • Enhanced branding and customer experience with customizable branding options

#10. Nextiva

Nextiva is a versatile software application that enables enhanced collaboration and customer service for businesses of all sizes. With a variety of features, the application serves as a powerful communication tool to unify team communication and improve the overall customer experience.

Features:

  • Nextiva app provides seamless communication across devices, allowing users to make and receive calls, send messages, and join video conferences from anywhere
  • Advanced call management features such as call forwarding, auto-attendant, and voicemail-to-email make it easier for businesses to handle their calls
  • Nextiva integrates with popular CRM and productivity tools, including Salesforce, Microsoft Teams, and G Suite, to streamline workflows and improve productivity
  • The app offers analytics and reporting capabilities to help businesses track their communication metrics and optimize their processes

Advantages:

  • Nextiva is known for its high-quality voice and video calls, providing a reliable communication experience for businesses
  • The platform is scalable and customizable, allowing businesses to easily add new users and features as they grow
  • Nextiva’s customer support team is available 24/7 to provide assistance and resolve issues

#11. 3CX Softphone

The 3CX Softphone app is a sought-after communication tool designed specifically for Windows users, delivering a comprehensive unified communications solution. It boasts an extensive range of advanced features and capabilities, rendering it a perfect option for businesses of various sizes seeking to optimize their communication systems. 

Features:

  • Video conferencing and screen sharing
  • Call recording and voicemail
  • Integration with popular CRM systems
  • Ability to switch between calls, chats, and video conferences seamlessly
  • Easy setup and configuration

Advantages:

  • Compatible with the Windows operating system
  • Cost-effective solution compared to traditional phone lines
  • Allows for easy communication and collaboration within teams
  • Supports remote work and on-the-go communication
  • Provides a user-friendly and intuitive interface

The above-mentioned softphone apps for iPhone are among the top-rated on the market, each offering a unique set of features and benefits. By assessing your business communication needs, you can choose the provider that best suits your requirements and budget. With the right softphone app, you can take your business communication to the next level, providing cost-effective, scalable, and flexible communication solutions.

How to choose the right softphone app

Choosing the right softphone app is a crucial decision for any business. With the abundance of options available in the market, it can be challenging to determine which app is the best fit for your specific communication needs. Here are some factors to consider when choosing the right softphone app for your business:

  • Compatibility: First and foremost, consider whether the softphone app is compatible with your existing phone system. It should be able to integrate seamlessly with your hardware and software systems.
  • Features: Consider the features that your business needs. Some common features to look for in a softphone app include video conferencing, call recording, screen sharing, and team messaging. It’s important to identify the specific features that will improve your business’s communication needs.
  • User interface: A user-friendly interface can significantly enhance the user experience. Consider the ease of use and accessibility of the softphone app. A well-designed user interface can streamline communication and improve efficiency.
  • Call quality: The quality of calls is a critical factor in any communication system. Look for a softphone app that offers high-quality audio and video calls. The app should be able to provide a stable and reliable connection, even with poor network conditions.
  • Security: Security is a top priority for any business. Ensure that the softphone app you choose provides secure communication with end-to-end encryption to protect your sensitive information.
  • Pricing: The cost of the softphone app is an important consideration. Look for a provider that offers a pricing plan that suits your business’s needs and budget. Consider any additional costs, such as installation, upgrades, and maintenance.
  • Customer support: Finally, consider the level of customer support that the provider offers. Choose a provider that offers responsive and reliable customer support, including 24/7 technical support, tutorials, and training materials.

In a nutshell, choosing the right softphone app for your business requires careful consideration of several factors. By assessing your business’s specific communication needs, you can identify the essential features, user interface, call quality, security, pricing, and customer support. With the right softphone app, you can take your business communication to the next level, providing a cost-effective, scalable, and flexible solution.

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Postscript

In conclusion, iOS softphone apps have revolutionized the way we communicate, making it more affordable, accessible, and convenient for everyone. With the variety of features they offer, you can enjoy seamless communication, from voice and video calls to advanced options like screen sharing and video conferencing. Moreover, you can save money on long-distance fees and enjoy greater flexibility in your communication.

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